CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Fill in the contact form or send us an email at admin@amazing-jane.com

 

Standard UK Delivery

UK standard delivery orders are sent using Royal Mail signed for.  You Will receive an email once your order has been dispatched.  Estimated shipping time for Standard UK deliveries is 7-10 working days from the date the order is placed. 

 

Overseas delivery

Overseas Delivery is £8 within the EU and £12 for RoW.   Estimated shipping time for Overseas Deliveries is 7-14 working days.

 

Returns

Returns Policy

We are happy to offer UK returns on any full price and sale items returned to us in perfect condition, within 28 days of receipt of order, with proof of purchase.  Faulty items may be returned at any time.  This does not affect your statutory rights. 

Refunds will be credited to the original card or paypal account that was used for purchase. 

For advice please email us at admin@amazing-jane.com.

 

How to return an item

Please return your parcel to

Amazing Jane Ltd

9 Woodland Grange

Fencehouses

DH4 6AF

Please note that when sending a return, the parcel is your responsibility until it reaches us therefore always retain proof of postage until a refund has been issued.

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